Tell us what is happening. We will help determine what comes next.
You do not need to know the service name before we speak. Begin with the moment, the people involved and what your organization needs to accomplish.
Start with the need. We will help shape the right experience and level of support.
Which Situation Sounds Most Like Yours?
Some organizations need one significant experience. Others want a thoughtfully curated calendar of workplace experiences or executive-level leadership across a broader experience function. Explore the closest fit below.
We need to bring people together around something important.
Leadership retreats, executive offsites, board experiences, strategic convenings and significant organizational gatherings designed around a clear business objective.
We have a consequential new leader joining the organization.
High-touch executive arrivals, stakeholder connection, organizational immersion and thoughtful integration during a pivotal transition.
An important relationship or milestone deserves more than an ordinary event.
Executive recognition, leadership milestones, board and donor experiences, private client hospitality and important stakeholder moments.
We want employees to have experiences they genuinely look forward to.
Curated monthly, quarterly or annual workplace experiences that bring more intention to recognition, engagement, connection, culture and employee appreciation.
We need senior leadership across our organization's experience priorities.
Executive-level experience strategy, standards, cross-functional alignment, oversight and accountability without immediately adding a full-time executive position.
Not Sure Where the Work Should Begin?
Sometimes the challenge is not one retreat, one executive transition or one VIP experience.
It may be a year of employee experiences with no connected plan, several important initiatives competing for attention, or inconsistent ownership and experience standards across the organization.
The Executive Experience Audit helps leadership understand what is ahead, what matters most, where ownership sits and which level of support would create the most value.
A Clearer Path Forward.
Depending on the findings, the next step may be one defined corporate or VIP experience, a curated Experience Portfolio for recurring workplace engagement, or Fractional CXO support for broader strategic oversight.
The audit is a defined diagnostic engagement, not a requirement before starting every BTB service.
From Conversation to Clear Direction.
We keep the beginning simple. The first conversation is about understanding your need, not forcing it into a predetermined package.
Discover
We learn what is happening, who is involved, why it matters and what your organization wants to accomplish.
Define
We clarify the objectives, priorities, audience, timing, complexity, budget and level of support required.
Recommend
We recommend the right service pathway, proposed scope and delivery approach. An audit may be appropriate when more clarity is needed.
Lead
Once engaged, BTB provides the agreed strategic oversight, experience leadership and coordination to move the work forward.
The Experience Is the Vehicle. The Objective Is the Point.
BTB begins by asking what should be different because the experience happened. That answer shapes the strategy, delivery model and appropriate measures of success.
You Do Not Need a Finished Brief.
A few basics help us understand your situation quickly. If some details are still unknown, that is fine. We can help clarify them together.
Come Ready to Share:
- What is happening or being planned
- Who the experience is for
- What your organization wants to accomplish
- Important dates or timing
- One experience or a recurring need
- What your internal team already owns
- Where you need BTB to step in
- Known budget parameters, if established
- Any sensitivities or VIP requirements
Choose the Level of Continuity Your Organization Requires.
The distinction is not simply how many events you have. It is the type of expertise, ownership and continuity your organization needs.
One Important Experience
Engage BTB for a defined Corporate & Leadership, Executive Arrivals & Integration, or VIP & Milestone engagement with a clear objective, scope and delivery plan.
Explore Defined Experiences →A Curated Experience Calendar
Engage BTB through The Experience Portfolio for recurring employee, recognition and culture experiences planned with greater consistency, creativity and intention.
Explore The Experience Portfolio →Ongoing Executive Leadership
Engage BTB through Fractional CXO when your organization needs strategic experience leadership, standards, oversight and accountability across multiple priorities.
Explore Fractional CXO →Tell Us What Is Ahead. We Will Help Determine the Right Path.
Start with what is happening, who is involved and what needs to be accomplished. We will explore the appropriate service, scope and next steps together.
Begin a Conversation